Shipping

UK delivery

  • All UK orders are sent via Royal Mail Tracked 48, so you can follow your parcel’s progress.
  • Delivery is free on orders over £30. For orders of £30 or less, the delivery cost is shown at checkout before you pay.
  • Please note that delivery times are not guaranteed

International Orders

We currently ship to selected international destinations, but do not currently offer delivery to countries in the European Union (EU). Available delivery options and shipping costs are shown at checkout.

Customs, Duties & Import Fees

We currently ship to selected international destinations, excluding countries in the European Union (EU). Available delivery options and shipping costs are shown at checkout.

U.S. Shipping – Important Information

As of August 29, 2025, the United States has introduced new import rules that affect all international shipments, including small parcels. This means orders sent from the UK to the U.S. may now be subject to import duties, taxes, or courier handling fees, even if the order value is under $800.

These fees are set by U.S. Customs and are the responsibility of the buyer. They are not included in the item price or shipping cost at checkout.

We recommend checking with your local customs office if you're unsure about potential charges. We are not able to reimburse any import fees or taxes.

Thank you for your understanding, and please feel free to contact us if you have any questions before ordering!

Missing or Lost Parcels

We understand how disappointing it can be when something doesn’t arrive, and we’re happy to help — but there are a few important things to be aware of:

  • Royal Mail does not consider a parcel lost until:
    • 10 working days have passed from the expected delivery date for UK orders
    • 20 working days for Europe
    • 25 working days for the Rest of the World

If your order hasn’t arrived within this time, please email us at hello@minigeekboutique.com with your order number.

Tracked or Signed-For Orders:
If you selected a tracked or signed-for delivery option, we can check the parcel’s delivery status. If Royal Mail shows that the parcel was delivered (via GPS confirmation or a signature), we will consider that proof of delivery and may not be able to issue a refund or replacement.

Untracked Orders:
We cannot provide updates or compensation for untracked items once they’ve left our premises. By selecting untracked shipping, you accept the risk that it may be delayed or lost in transit. We strongly recommend using tracked shipping for important or time-sensitive orders.

We kindly ask that customers wait until the appropriate lost parcel timeframe has passed before getting in touch.
Please also note that false claims of non-delivery are taken seriously, and we reserve the right to decline future orders from customers we believe are misusing our policies.